How it works

How it works

A straightforward process. No surprises. We make entering new markets as simple as possible.

01

Price list & review

You provide us with your best-selling products, including B2B prices, product information, and shipping costs. We assess market fit, suitability for listing, and basic profitability.

02

Contract & setup

After a successful review, we kick off the partnership. The cooperation is standardized — no setup costs, no minimum order quantities.

03

Product listing

We handle product listings, marketplace operations, pricing and inventory logic, as well as consistent brand presentation across channels.

04

Orders & shipping

Non-EU countries: delivery to our German hub. We handle import, customs, VAT, and last mile. EU countries: direct shipping to end customers. We handle marketplace and customer service.

05

Billing

Billing and payouts are transparent, regular, and fully reconcilable per SKU.

Frequently asked questions

Everything you need to know.

  • Do I need my own marketplace accounts?

    No. Hoi-Commerce runs the marketplace accounts in full.

  • Am I locked into a long-term commitment?

    No. There are no long-term obligations. The partnership is flexible.

  • Who sets the prices?

    You set your B2B prices. That’s the foundation of the entire partnership.

  • How much internal effort is required on my side?

    Minimal. Once you’re set up, all we need is product availability.

  • What does the setup cost?

    €0. There are no setup or fixed costs.

  • Who carries the tax risk?

    Hoi-Commerce carries the risk for import, VAT, and customs.

  • Do I have to list my entire product range?

    No. We start with bestsellers and expand gradually.

Ready to go?

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